35kbd Privacy Policy – Your Data is Safe With Us

35kbd (https://35kbd.win) deeply respects the privacy of its members. This Privacy Policy ("Policy") explains how 35kbd collects your personal information, how it is used, who it may be shared with, and what measures are in place to keep your data secure.

By using the 35kbd website, opening an account, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.

This policy may be updated from time to time. If significant changes are made, we will notify you by email or through a platform notification. We encourage you to check this page regularly.

35kbd collects information from a variety of sources — at registration, during platform use, and automatically through technical means. Below we clearly outline what types of information are collected:

a) Information You Provide Directly

b) Automatically Collected Information

As part of the identity verification (KYC) process, we may request a copy of your national ID, passport, or other government-issued documents. These documents are stored with the highest level of security and used solely for verification purposes.

35kbd uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities. Your information may be used for the following reasons:

• Account Management: For registration, login verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Gaming Services: For game history, leaderboards, and personalized experiences.
• Security & Fraud Prevention: To detect suspicious activity.
• Legal Obligations: To meet KYC, AML, and regulatory compliance requirements.
• Support Services: To address your questions and resolve any complaints.
• Promotional Communications: To send you bonus and promotional information, with your consent.
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.

35kbd never sells your personal information or shares it with third parties for advertising purposes. However, there are certain circumstances where data may be shared:

• Payment Processors: Shared with Mobile Banking, Nagad, Rocket, and banking partners solely to process transactions.
• Technology Partners: Game providers and hosting service partners who operate under strict confidentiality agreements with 35kbd.
• Regulatory Authority: We may be required to share information with government or regulatory authorities to meet legal obligations.
• Fraud Prevention Agencies: With authorized agencies for AML and fraud detection purposes.
• Legal Process: In response to a court order or a lawful request from a law enforcement authority.

All third parties are required to comply with 35kbd's privacy standards. They are not permitted to use your information for their own purposes.

35kbd employs industry-leading technology and practices to protect your personal information. The core components of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption — the same standard used by banks.
• Encrypted Storage: Sensitive information is stored on our servers in encrypted form.
• Access Controls: Only authorized personnel can access sensitive information.
• Two-Factor Verification: An added layer of security for your account.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Backup: Regular backups ensure that data is never lost.

35kbd uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To understand how the website is used — you can turn this off if you prefer.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how the website functions.

As a 35kbd member, you have several important rights regarding your personal data. We are committed to respecting those rights at all times.

35kbd retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of active account use and up to 5 years after closure.
• Transaction Records: Generally 5–7 years for legal compliance purposes.
• KYC Documents: Up to 7 years, in accordance with regulatory requirements.
• Support Contact: 2 years after resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; all others last 12 months.

Once the designated retention period expires, data is securely deleted or anonymized.

35kbd strictly enforces an 18+ policy. This platform is entirely off-limits to minors. Age verification is carried out at registration, and additional KYC documents may be requested in cases where eligibility is in doubt.

If a minor has registered an account and we detect this, the account will be closed immediately and any collected data will be deleted unless we are legally required to retain it.

For any questions about our Privacy Policy, or to request access to, correction of, or deletion of your data, please contact us. Our dedicated privacy team will respond within 7 business days.

• Email: [email protected]
• Live Chat: Via the website chat button (available 24/7)
• Support Ticket: Log in to your account and go to the Support section

When submitting a request, please include your registered mobile number or username so we can identify you quickly. All privacy-related complaints are taken very seriously.